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We Filipinos love food, even more when we cook and sell it! Your business might be a karinderya, canteen, or a take-out counter -- and the current crisis has made a bite out of your livelihood. We have listed below what the New Normal has in store for you and your food business.

Strictly follow guidelines

Out of all the imposed community quarantine measures, restaurant businesses are only allowed to open their establishments under MGCQ. As much as we want to bring back our sales, it is still important to observe and follow the guidelines set by the IATF.

For dine-in protocols, only fifty percent (50%) of the maximum capacity of the store shall be allowed. This means that if your store can handle fifty people at full house, only 25 people are allowed to dine inside. Tables and chairs should also be arranged such that the back of each chairs from each table is one meter apart.

Employees

You, as the business owner, must ensure that everyone under your supervision is observing and getting the maximum safety and hygiene measures. We simply can’t risk it! The following are what you must do:

  • All employees must wear the appropriate PPE, composed of face mask, face shield, gloves, and apron.
  • They must wash their hands whenever:
  • They use and leave the toilet
  • Before, during, and after their shifts
  • Touch high-risk surfaces (doorknobs, refrigerator handle, etc.)
  • They handle food and drinks
  • Use a thermal scanner whenever they check in for the day. If none, insistently check them for any symptoms. Send
  • home those who are feeling sick and unwell.
  • Provide them with their own alcohol/hand sanitizers. You can also leave a bottle at the counter or in the toilet.

Customers

Strictly enforce the NO MASK, NO ENTRY policy.
Create clear signages and markings for:
Dine-in, take-out, and pickup orders
Distance between customers when lining up.
Tables and chairs that can only be allowed to use.

Go Cashless

Cashless payment is not only booming in the Philippines during the lockdown, but all around Southeast Asia. This is to reduce contact between consumers and sellers to ensure safety. Not only is it safe, it is also quick, efficient, and easy. GCash, GrabPay, Paymaya, are just among the many available digital wallets available in the Philippines.

How Secure is This?

The digital world is unsafe, and it’s difficult to put your money on it. Here are some ways to secure your online payments:

  • Use strong passwords. Tech companies suggest using a combination of capital letters, symbols, characters, and numbers.
  • Beware of fake accounts. Malicious links created by fake users and hackers use this as a path to steal your personal information. Always be alert of these methods and only transact with verified accounts.
  • Keep receipts of online transactions. This is for future use, in case some errors and technicalities occur with your online purchases.

Charge for delivery fee

If you have been offering free delivery fees around your barangay or village, might as well begin charging for it (at a reasonable price, of course!)  This is for your delivery people too, who risk their safety being outside just to deliver food and other commodities to households.

Remember to use the appropriate bags for either hot and cold foods. Seal them tightly. If you can, ask your customers if they already have utensils so you don’t have to include it.

Innovate your menu

You can feature a new product for your menu by offering bundle meals that already include breakfast, lunch, and dinner, or any combinations, so that there will be less contact between your employees and customers.

Another way is to feature a 7-day meal plan that is available for pre-order every week, so ingredients will be budgeted and none will be wasted.

Most likely, you will be reducing the items in your menu. Leave the ones that are best-selling and easy to prepare.